Switzerland. Canton Ticino. Lugano. Civico hospital (EOC Ospedale Regionale di Lugano - Civico). Ward. The chief nurse at Civico Hospital, Giovanna Pezzolini (L), talks to Prof. Dr. Med Paolo Merlani (R). A group of nurses writes medical reports while another nurse prepares drugs for patients. Prof. Dr. Med Paolo Merlani is the director of the intensive care units (ICUs) (Primario Medicina intensive, Diretore medico Dipartimento Area Critica ORL e Direttore sanitorio ORL). Prof. Dr. Med Paolo Merlani has the same functions on a cantonal level. 20.11.2020 © 2020 Didier Ruef